Support
Update patches and manual PDFs for our products can be downloaded from our support section. Our Knowledge Base provides detailed answers to frequently asked questions. Many issues can also be solved with the help of other users in our community forums.
If you want to contact our support team you have to be a registered user. Please log into the MySteinberg section and use the Support Request Form there (in Dutch, English or German language).
For telephone support please use the following numbers (only for registered users):
| Country | Number | Rate/min. | Hotline opening hours | Language |
|---|---|---|---|---|
| Belgium | 0902-40056 | 1,00 € | 10-12, 14-17 (Mo-Fri) | English |
| Netherlands | 0900-9909909 | 0,80 € | 10-12, 14-17 (Mo-Fri) | Dutch |
| Luxemburg | 0049-40-42236-115 | Depending on local charges | 10-12, 14-17 (Mo-Fri) | English |
