All customers who have bought Cubase Essential 4 between July 15, 2009, and October 15, 2009, are eligible to obtain a Grace Period Update to Cubase Essential 5 at a special price.

You are eligible for the Grace Period Update if you have purchased one of the following products within the eligibility period above:
•    Cubase Essential 4
•    Cubase Essential 4 Updates
•    Cubase Essential 4 Upgrades
•    Cubase Essential 4 Educational

Not eligible are Cubase AI 4 and Cubase LE 4. Used products — regardless of purchase date — are excluded from this offer.

Please note that requests for Grace Period Updates to Cubase Essential 5 will only be accepted until December 31, 2009.

Obtaining an update
In order to obtain the update, please email your scanned or photographed proof of purchase to Steinberg. Please make sure that the proof of purchase is legible and contains the purchase date. It’s also important that you provide a functional email address so that we can provide you with your personalized link to the Steinberg Online Shop from where you will then buy your Grace Period Update.

Please send your proof of purchase to: graceperiod(sb)steinberg.net. Once we have received your proof of purchase, we will send a personalized link to the Steinberg Online Shop to the email address you have provided. By using this link, you can obtain the Cubase Essential 5 Grace Period Update for EUR 10.00 (incl. 19% VAT) as download version. In addition, an optional backup DVD can be ordered for EUR 12.00 (incl. 19% VAT, plus shipping costs).

Please note that processing your application for the Grace Period Update may take up to 6 weeks, and that Steinberg cannot process illegible proofs of purchase.

Steinberg will accept applications from residents of all countries, except for customers from Japan.

Japanese customers
Cubase Essential 5 will be released in Japan at a later date. For details on the Cubase Essential 5 grace period in Japan, please check back shortly at http://japan.steinberg.net/.