Contact Support
The Steinberg Media Technologies support team is committed to provide a comprehensive service. An important part of any support offer is the direct contact via email and telephone. Before getting in contact with us, we'd like to ask to check our other online resources for troubleshooting. Often, this helps solving issues even if the support team is not available.
Update patches and manuals for our products can be downloaded from our download section. Our Knowledge Base provides detailed answers to frequently asked questions. Many issues can also be solved with the help of other users in our forums.
Email Support
In the countries/regions listed below, we provide a support request form for registered users in MySteinberg.
Please check whether your product is currently supported by us!
- BeNeLux
- Canada
- France
- Germany, Austria and Switzerland
- Italy
- Scandinavia (Denmark, Norway, Sweden, Finland)
- Spain
- United Kingdom and Ireland
- USA
You can write us on English, German, Italian, French, Spanish, Dutch or Swedish.
Phone Support
Steinberg support assistants are on hand to answer your queries by telephone. Here you can find more information on the available support resources depending on your country. Support can only be provided to registered users! Please check whether your product is currently supported by us!
Support Worldwide
In all other countries that are not listed above, please contact our distributors. Those companies represent Steinberg Media Technologies in that region and can be contacted by dealers and end customers likewise. If you need support for a Steinberg product a registration is required here as well!
Hardware Service (RMA)
Information on service and repair of Steinberg hardware can be found here.