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Please obey copyrights!

Dear forum members,

It is important that everyone thinks twice before posting links to content outside the forum. Because the legal position differs from country to country, we have to remain vigilant that posts do not contain links to copyrighted material where the copyright owner is not posting the link. Special attention needs to be paid when you post links to music downloads as well. This means that we might remove links from posts with no further discussion or justification if there's any doubt.

YouTube etc.
Please do not post links to music tracks or videos unless 1) the site is licenced to do so 2) you own the copyright in that content or 3) you have permission from the copyright holder. Sites like YouTube are currently in high level legal negotiation with various labels, publishers and collection societies and as such Steinberg cannot allow links to tracks and videos on these sites.

Steinberg obviously wants people to respect the copyright in its software and as such we must help protect the rights of other copyright holders.

Once sites like YouTube are properly licenced then we can look at this issue again but until then we cannot allow YouTube, etc links where the material is a copyright infringment and these will have to be deleted.

Steinberg have sought legal advice on this and this is the way we have to do it.

Thanks for your understanding.
by Ed Doll
Mon Oct 28, 2013 12:05 pm
 
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Re: Steinberg's dongle alternative coming



1. The ability to have the eLicenser on a local network, so that other local computers could be used, without moving the dongle around. This should not be compromising, since I believe that *most* users only own one license per product anyways. And the ones that can afford it, would probably buy additional licenses anyhow, since that would keep their progress from being interrupted in case of network problems.


There might be an external solution available for this task:
http://www.seh-technology.com/products/usb-device-servers/myutn-50a.html

We have had a test run here at work and it worked very well. The USB-eLicenser is available on the network and you can "take it" to be able to work on your system. It is not possible to use the same USB-eLicenser simultaneously on different systems though.
Also note that this is not an official recommendation because we haven't done any official tests so far.

Regarding the USB-eLicenser dicussion in general, I can only say that the USB-eLicenser will be here for some time to come. We are currently discussing a shorter version that would be introduced during next year if everything works as expected and we are also discussing a rather simple way for you to cover short term downtimes due to a USB-eLicenser failure or theft. No details are available yet but we'll let you know!
by Ed Doll
Tue Nov 05, 2013 11:21 am
 
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Re: I bought Halion a year or two ago, still can't use it

Sorry, rytis but that was way over the top which is why you cannot participate anymore. As mentioned earlier, we have a support in the US so if you do not want to speak to Germans, there you go... :roll:
by Ed Doll
Sun Nov 10, 2013 9:06 am
 
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Re: Cubase 7.5 update or reinstall ?

The Cubase 7.5 update itself is only around 1 GB per platform but the new HALion Sonic SE 2 content adds up to that. The update itself needs a Cubase 7 on the system and you should simply use that to move to 7.5. However, we will also provide the complete ISO image for download as well. That is 7 GB plus the new content (3 GB).
by Ed Doll
Tue Dec 03, 2013 9:27 am
 
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Re: Cubase 7.5 update or reinstall ?

You should only use the ISO if want to install from scratch. There is no reason to let it install into an existing Cubase 7 folder. Regularly installed content will be detected of course.
by Ed Doll
Tue Dec 03, 2013 3:47 pm
 
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Re: Cubase 7.5 update or reinstall ?

You can install Cubase 7.5 directly as the essential part will be covered. Additional stuff like videos and external content is not part of the updater but again, it's not essential. If you want everything, go for the ISO image.
by Ed Doll
Tue Dec 03, 2013 3:36 pm
 
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Re: Cubase 7.5 - Veröffentlichung 04.12.2013

Es war eine kurze, eher unrühmliche Episode. Aber ich hab noch was aus der Zeit gerettet :-)
by Ed Doll
Fri Dec 06, 2013 1:26 pm
 
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Re: Missing most of the Insert effects after upgrade

Just to let you know, we are currently checking this here. Thanks for the reports!
by Ed Doll
Wed Dec 11, 2013 11:03 am
 
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Re: Cubase Artist 7.5 crashes when opening project

The fix for Cubase Artist 7.5 is now available: viewtopic.php?f=181&t=52110
by Ed Doll
Fri Dec 13, 2013 4:49 pm
 
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Cubase Artist 7.5.1 plug-in set update available

Dear Cubase Artist 7.5 users,

We just released a Cubase Artist 7.5 update which resolves a license issue with the included plug-in set. This update is fully supported and recommended for all Cubase Artist 7.5 users.

Please download the update here .

Thanks for choosing Cubase!

Helge Vogt - Team Leader Product Marketing Group
Steinberg Media Technologies GmbH
Hamburg, Germany
by Ed Doll
Fri Dec 13, 2013 4:54 pm
 
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Audio issues with late 2013 iMacs and fusion drives

Over the last weeks, we have been contacted by several customers using a late 2013 iMac system with a fusion drive and one of our audio interfaces on Mavericks.
Usually, drop outs not only in Cubase but also on Youtube, iTunes etc. occur

We just received the confirmation from Apple that a fix for this issue - which btw is not limited to our applications and audio interfaces - needs to come from Apple with an update.
Unfortunately, the latest Mavericks 10.9.1 update does not address this. We hope to have a fix or at least more information on this topic in January.

There is an ongoing discussion on the Apple forum on this:
https://discussions.apple.com/thread/5428602

Here is a description taken from the Apple forum that could be a workaround for the time being. The key is to bypass the flash part of the fusion drive:
>>>
1) Create a bootable OS X external Disk, Boot from that and then install [your audio application] on it.... and use that for [...] any Audio work..for the time being.. until a fix is released by Apple for this issue. Make sure you do not access any data on the FD drive after booting from the external drive otherwise the issue will reappear. until you restart your Mac and reboot from the EXT drive.. You can however, boot from the FD when not doing Audio related work.

2) Split your Fusion drive into an SSD and a Mech drive (again for the time being) and then reassemble the FD after the fix has been issued.

3) Return your iMac for one with an SSD or mech drive inside (if you still can..)

4) Do nothing and wait until Apple releases a fix for the problem... though there is no official ETA for any such fix...
<<<
by Ed Doll
Thu Dec 19, 2013 3:22 pm
 
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Re: Steinberg - Please fire your website designers


This is why web browsers have this brilliant feature called bookmarks. It's not like every user has the same priorities and interests when browsing our website content and this is why some pages require more than one click.

That's not a good excuse for clunky web design. Most sites have site maps where you can reach every part of it with a single click. You should consider it, but then again you made it abundantly clear that you think your website is blameless and perfect and therefore you don't accept any suggestion. Pity.

Why is everything either black or white these days? Of course, the website has room for improvement - a lot actually - and the guys we decided not to fire are currently working on improvements. Judging the website by taking the separate forum (it's just phpBB) as an example isn't the best choice me thinks ;)
by Ed Doll
Wed Jan 08, 2014 8:59 am
 
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Re: ATTENTION: Steinberg Management

Yes, your emails are here and I am really sorry for the delay. We will respond to them very soon!
by Ed Doll
Sat Jan 11, 2014 5:46 pm
 
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Re: Steinberg products page goes Japanese

Remember, we are owned by Yamaha ;-)
by Ed Doll
Fri Feb 07, 2014 12:06 pm
 
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Re: Steinberg + Arturia

I think that Arturia is taking care of all the orders but need some time to do so. We at Steinberg can't do anything as we only provided a code for the Arturia shop. We don't have any access to the data you submitted during the order process. Sorry for this inconvenience!
by Ed Doll
Tue Mar 25, 2014 1:26 pm
 
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Re: Steinberg + Arturia

The Steinberg/Arturia promotion was quite successful and combined with some technical issues on their end this all added up to the issues some of you now experience. I think with some patience, you will all receive the software you paid for :-)
by Ed Doll
Wed Mar 26, 2014 11:24 am
 
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Re: Cubase 7.5 crashes when used with Eucon

We are currently working on a possible fix to address this issue. I have no information when it will become available though.
by Ed Doll
Thu Mar 27, 2014 8:53 am
 
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Re: UR44 Issue

The volume is indeed dropped to -3dB when turning on the channel link switch. According to the engineers this is due to the fact that the norminal position of the panpot is different between channel link on and off.

When channel link is on, the norminal position is "turned left or right" position. If you turn to center, volume is decreased from 0dB to -3dB.
When channel link off, it is "center" position. If you turn to left or right, volume is increased from 0dB to +3dB.

If one sets the panpot to left and right before clicking channel link switch, volume will be returned from +3dB to 0dB (norminal level) when channel link is clicked.

BTW, the behavior of the channel link on the MR and UR series is the same as the default settings of YAMAHA digital mixers such as CL, QL and etc...
by Ed Doll
Tue Apr 01, 2014 4:49 pm
 
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