I agree with all Martinoto said. Also, I guess it´s a bit of a dilemma to have a divided customer base, the "amateur" and the "pro" crowd.
As someone who makes his living from using DAW´s I have no problem to pay good money, maybe a annual /monthly fee for having a 100% rock solid product, which is doable if the cash inflow is sufficent. However, I can totally get that the "amateur" crowd (who can not write off their DAW spendings) is not so keen on spending lot´s of their hard earned cash for having bugfixes etc.
It´s a delicate balance act I guess.