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Re: 7.06 and Virus TI crash

Hello,

in my experience, this is not related to 7.0.6 only.
I had cases with the TI crashing on Windows 7 since 7.0.0.

I also had TeamViewer sessions with some users and to me it looked like a Graphic Card related issue. Can't be 100% sure though.

The performance was a little poor on those systems (not depending on the PCs' specs) and the users have often experienced long load times of the Editor and black, blue or white GUI, with no controls shown.

Why some users are seeing this after a Cubase update is hard to tell. It is also hard to tell if it can be another software interacting badly with the GPU.
The amount of cases didn't provide enough info to cross-check common issues, similar components, etc. - but in all cases I verified a DPC issue (the users ran a LatencyMon test) with an nVidia dll and a Kernel NET Framework component called "wdf01000.sys" the latter is becoming more and more common during the last month, so it might be some OS update causing this increase of the reports. Unfortunately, updating the driver and .NET packages didn't work in most cases.

Kind regards
by Fabio Bartolini
Wed Nov 27, 2013 11:12 am
 
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Re: 7.06 and Virus TI crash

I tried what you suggested S4410 but the project will crash when the new project is loaded in 7.06 after following your instructions as shown in the png. It seems that for the time being, the plugin must be in the first rack position. At least on my system. Thanks for the input!
by GO56
Sat Oct 05, 2013 5:10 pm
 
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Re: 7.06 and Virus TI crash

Although my problem is solved with the updateded dll, it's a draft fix and I am pretty sure this fix will never come into the next Virus update.
Access Music said that they can't reproduce the problem on their side and the amount of users who reported this problem is rather small.
So it would be interesting why the problem happens on some machine and why not. Hopefully Steinberg can tell whats the difference between 7.05 and 7.06.
by tomtomlog
Wed Oct 09, 2013 9:01 am
 
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