cubasis win95

cubasis win95

Postby Samer » Wed Sep 04, 2013 8:16 pm

as the blue death screen of the windows 95 i got today the cubasis black death screen ..
cubasis isn't opening even after an ipad reboot ...


check the video

http://www.youtube.com/watch?v=rOIPC_YzueU

awaiting your solution please
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Re: cubasis win95

Postby Frieder » Thu Sep 05, 2013 8:17 am

Hello,

this seems like a very serious issue. We would be interested in your crash logs. They would allow us to investigate the root of your issue. You can find a description of how to get your crash logs in the forum (viewtopic.php?f=183&t=32457).

At first I would suggest you to back up your data using iTunes.

Kind regards,
Frieder
Frieder Loch, Software Developer
Steinberg Media Technologies GmbH
Hamburg, Germany

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Re: cubasis win95

Postby Samer » Thu Sep 05, 2013 2:34 pm

please find attached the crash log you requested.
plenty of data to study and analyse ...as the file is full ;)
Attachments
crash.zip
(9.66 KiB) Downloaded 28 times
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Re: cubasis win95

Postby Frieder » Thu Sep 05, 2013 9:03 pm

Hello,

thank you. We will investigate the file. I will let you know if I receice new information about the issue.

Kind regards,
Frieder
Frieder Loch, Software Developer
Steinberg Media Technologies GmbH
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Re: cubasis win95

Postby Frieder » Fri Sep 06, 2013 7:52 am

Hello,

the crash report is from the 1st of April and happened because of a bug that has already been fixed (deleting of audio events). We expect that the crash at startup will be fixed with the upcoming 1.6 update.

I recommend to save all files with iTunes File Sharing, reinstall Cubasis, and import your projects back to Cubasis with iTunes File Sharing.

Kind regards,
Frieder
Frieder Loch, Software Developer
Steinberg Media Technologies GmbH
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