Hello. I'm not sure where else to look for help, but maybe you can help me.
I've purchased a new copy of Cubase 6.5. When the product licence number that came with Cubase 6.5 was entered into the eLicence program, it downloaded a licence, but it appears as a full licence for Cubase 7, and does not allow me to use our copy of Cubase 6.5. I have tried downloading a trial version of Cubase 7, and I have successfully activated the trial licence for that. When I visit the Steinberg website, it shows that the only licence I have is for the trial version of Cubase 7. When I enter the activation code again, it shows up as a download for the Cubase 6.5 licence, but wont allow me to download it because the activation number has already been used.
Im not sure how to proceed, any help would be appreciated. Thank You.