mr.roos wrote:I am trying to get PadShop Pro reinstalled on my PC after a reinstall of Win7 OS. I have the code I have paid for, but as I put the code into the eLicenser I am told the code can only be used ONCE. Say what?
mr.roos wrote:But stranger still, is that the option to create a Support Ticket is not what it used to be.
mr.roos wrote:So what does exist is a new 'My Steinberg' page and a series of gray bars/tabs that have an arrow on the right hand side of them. Implying you could click on one of them and enter some information? Not possible. Is this a temporary snafu or does this page not work at this point?
mr.roos wrote:All I want to do is install PadShop Pro, a product I have paid for and have a code for.
mr.roos wrote:Well, thanks for the info.
However, the eLicenser has no info on the PadShop Pro after the reinstall of Win7. Further, as I click on the 'Maintenance' button of eLicenser, it starts a search process and finishes without the PadShop Pro as one of my licenses. So the eLicenser is not supporting the PadShop Pro license. Ha, if you doubt this, reinstall your OS and you will understand.
In the meantime, I am thinking that there is something odd about the eLicenser and PadShop Pro, that this is a funky deal all around.
So, again, I downloaded PadShop Pro and installed it. When it asked for an activation code I put the code in that I had purchased and saved. Then the installer told me 'you can only use this code once, you must contact the software maker' and the program removed itself form my DAW. Poof!
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