The new process for creating a Support Ticket is fatally flawed at this point. As I fill out my ticket I come to the two lines that ask for the OS and then the Processor type. Both items were chosen from the drop down list, Win7 64bit, and Core 2 Quad ---- but the ticket will not accept this info and instead keeps sending the form back, requesting these two lines be filled out. I tried it ten times. The Support Ticket system is broken. Please fix this so I can reinstall my software.
Last edited by mr.roos
on Thu Oct 03, 2013 5:55 pm, edited 1 time in total.
Cubase 6.5 (6.5.5) and 5.5 (5.5.3), WaveLab Elements 8, iC Pro remote app, LoopMash HD, Win7 64-bit, Intel C2Q9550@2.83GHz, 8G ram, Radeon HD 6570, Gigabyte X48-DS5 MB, Mackie 1640i (FireWire), M-Audio Keystation 61es controller via an M-Audio Midi-Sport 1X1.