No audio input signal

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No audio input signal

Postby Chevyfiftynine » Wed Oct 16, 2013 11:48 am

Hi Forum,
I could record audio just two days ago but now I'm not seeing any signal on the arrange window or transport bar. Audio is appearing via the mic into an external mixer but not going into Cubase. It is version 5 which I have but I thought maybe someone who has 6 might have had the same problem. I couldn't get midi to work, but eventually managed to. It seems after that I couldn't get audio. Could that be connected in some way? The Asio looks okay, and record buttons are enabled. Anyone know what might be causing this?

Regards, Barry.
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Re: No audio input signal

Postby Chris Dobbs » Wed Oct 16, 2013 2:00 pm

In Devices, Device Setup, VST Audio System, what is your ASIO driver? In Devices, VST Connections, Inputs, what are you Device Ports are you inputs connected to?
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Correct ASIO

Postby Chevyfiftynine » Wed Oct 16, 2013 5:01 pm

Hi Chris,
Thanks for your reply. The ASIO is SB Audigy ASIO [9800] and Device ports are - L Stereo in to Analog Mix L - 1, R to Analog Mix R -2, Mono in to Analog Mix L - 1, Mono in 2 to Analog Mix R - 2. After phoning the helpline in Germany I have upgraded the system to 5.5.3, but no difference to the missing audio.
Regards, Barry.
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Re: No audio input signal

Postby NWP » Wed Oct 16, 2013 6:23 pm

You have the wrong ASIO driver selected.

viewtopic.php?f=25&t=10051#p66175
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Re: No audio input signal

Postby Strophoid » Wed Oct 16, 2013 6:51 pm

Whether or not the ASIO driver is the wrong one depends on which soundcard you're using. :roll:
Does your mixer have USB and is that your soundcard, or are you running a lead from the mixer output to your PC soundcard inputs. If the latter, it looks like you have the right soundcard selected. If the former, you don't.
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Instruments: Yamaha DTX750k - Yamaha MO-6 - Waldorf Blofeld - Korg Wavedrum WDX.
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Re: No audio input signal

Postby Chevyfiftynine » Wed Oct 16, 2013 8:16 pm

Thanks Strophoid and NWP - I have an external mixer with a cable that runs to the soundcard on the pc. There's no setting that prevents recording is there? My old VST used to switch to CD instead of mic - is there anything like this on version 5?
Regards,
Barry.
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Re: No audio input signal

Postby Chris Dobbs » Wed Oct 16, 2013 8:31 pm

We don't officially support generic sound cards without a dedicated asio driver. That said, I'd suggest using the free driver from www.asio4all.com as that tends to work the best.
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Re: No audio input signal

Postby Strophoid » Wed Oct 16, 2013 9:41 pm

I thought SB Audigy soundcards had an ASIO driver?
You can still try ASIO4All though.
Software: Steinberg Cubase Artist 6.5.5 64-bit.
Hardware: HP elitebook 8530b with W7 Home 64-bit
Mackie Onyx 1620i - Steinberg Midex 8 - Steinberg CC121.
Analog: Alesis M1 - Behringer Powerplay Pro-XL - Studio Projects C3 - AKG K612Pro
Instruments: Yamaha DTX750k - Yamaha MO-6 - Waldorf Blofeld - Korg Wavedrum WDX.
3rd party plugins: Native Instruments Prism - Rob Papen Distort - Rob Papen Delay

My humble contributions to what could be considered music.
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Re: No audio input signal

Postby Chevyfiftynine » Thu Oct 24, 2013 1:08 pm

Hi forum,
Thanks to everyone who tried to help. I thought you'd like to know - a computer engineer came round and identified that the fault was not with cubase but the computer. He ran a test and found no sound was going into the pc, but when checked with another computer it was fine. He's going to install a new motherboard. To check if sound is coming into the pc, on mine it's Start - Programs - Audio Video - Sound Recorder - Sound Recorder. I didn't know about this and thought it must be a cubase problem. Regards, Barry.
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Re: No audio input signal

Postby Strophoid » Thu Oct 24, 2013 3:44 pm

Ok, I hope you get it sorted quickly :).
Software: Steinberg Cubase Artist 6.5.5 64-bit.
Hardware: HP elitebook 8530b with W7 Home 64-bit
Mackie Onyx 1620i - Steinberg Midex 8 - Steinberg CC121.
Analog: Alesis M1 - Behringer Powerplay Pro-XL - Studio Projects C3 - AKG K612Pro
Instruments: Yamaha DTX750k - Yamaha MO-6 - Waldorf Blofeld - Korg Wavedrum WDX.
3rd party plugins: Native Instruments Prism - Rob Papen Distort - Rob Papen Delay

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