How can you not have a client download???

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How can you not have a client download???

Postby martinedholm » Sun Nov 03, 2013 7:14 pm

Hello!

So I recently got a new PC without a DVD/CD-tray and I have also misplaced my installation disk.

I have my product registered at "My Steinberg" and I also have my activiation USB-stick. However it seems it is impossible to get the Cubase 6 client without having the disk? I can't believe a company spends so much money to make a "my product"-account solution without giving customers the ability to download their products.

The only solution as I see it, is to download the Cubase 6 client illegaly through a torrent and then activating it legally with my USB-"eLicenser" (what a joke this is btw). Is this correct?

At least the software itself is good. :)

Regards
Martin
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Re: How can you not have a client download???

Postby jaslan » Sun Nov 03, 2013 7:30 pm

Well, the system requirements do specify a DVD/ROM dual layer drive for boxed versions.
That being said, I have seen cases where users lost DVDs and support was able to provide them with downloads.
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Re: How can you not have a client download???

Postby Arjan P » Sun Nov 03, 2013 10:25 pm

martinedholm wrote:The only solution as I see it, is to download the Cubase 6 client illegaly through a torrent and then activating it legally with my USB-"eLicenser"

You don't need to activate anything, just insert the dongle with your license and that should be it. Interestingly, there is a download for the Mac version trial of C6, but I don't see PC indeed. Support should help you with this.

BTW, It's not clever to have any illegal software from torrents; usually malware is added in the process of removing the protections.. Not to mention the functional problems such software may have.
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Re: How can you not have a client download???

Postby Strophoid » Mon Nov 04, 2013 12:22 am

Steinberg will have a download available, if not publicly they'll send you one if you contact support.
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