Mac won't read disc and can't install?!

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Mac won't read disc and can't install?!

Postby KeithRJunior » Wed Nov 06, 2013 5:18 am

Hello, I just bought this Cubase Elements 6 software and was really excited to install, but I put the disc in and a message popped up and said, "Disc cannot be read" or something like that.

I have have the Mac OS X operating system version 10.6.8 along with 4GB of memory left. I'm not too sure why this is happening.

Anybody have any ideas?
thanks
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Re: Mac won't read disc and can't install?!

Postby curteye » Wed Nov 06, 2013 5:27 am

Aloha K,

Sounds to me like the disc is bad/scratched etc.

1-Will it even 'mount' in the Finder?

2-Even before trying to install Cubase. can you 'see' it
on the desktop or in the Sidebar?

3-Is there another 'puter availble to try?

If the answer is no to either of the above and since you 'bought' it,
send/take it back and ask for a replacement disc.

{'-'}
Last edited by curteye on Wed Nov 06, 2013 5:32 am, edited 1 time in total.
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Re: Mac won't read disc and can't install?!

Postby KeithRJunior » Wed Nov 06, 2013 5:28 am

That what I was thinking, It's not even appearing ANYWHERE.
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Re: Mac won't read disc and can't install?!

Postby curteye » Wed Nov 06, 2013 5:34 am

KeithRJunior wrote:It's not even appearing ANYWHERE.


Bummer! Back it goes.
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Re: Mac won't read disc and can't install?!

Postby KeithRJunior » Wed Nov 06, 2013 5:43 am

Thanks for the tip, back it goes.
keith
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Re: Mac won't read disc and can't install?!

Postby Melosch » Fri Nov 08, 2013 3:44 pm

I will PM you

KeithRJunior wrote:Hello, I just bought this Cubase Elements 6 software and was really excited to install, but I put the disc in and a message popped up and said, "Disc cannot be read" or something like that.

I have have the Mac OS X operating system version 10.6.8 along with 4GB of memory left. I'm not too sure why this is happening.

Anybody have any ideas?
thanks
Cheers,

Melanie Becker
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Re: Mac won't read disc and can't install?!

Postby KeithRJunior » Sat Nov 09, 2013 4:46 am

Thanks for all the replies everyone. Looks like it was the damn optical drive that needed to be replaced. We're all good and the softwares is great. Thanks everyone:D
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Re: Mac won't read disc and can't install?!

Postby curteye » Sun Nov 10, 2013 1:13 am

KeithRJunior wrote:Thanks for all the replies everyone. Looks like it was the damn optical drive that needed to be replaced. We're all good and the softwares is great. Thanks everyone:D


Glad you got it sorted and a major 'mahalo' and 'thumbs up' to Melosch.
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