Cubase 18.104.22.168 hung this morning. When I restarted the computer, the following licences went missing:
(along with some Arturia V-Collection licences).
Went to mySteinberg and got the activation code for them but when I tried to enter them, the elicenser reports them as being used and I could not enter them.
lowjk wrote:Time to switch DAW perhaps??
thinkingcap wrote:lowjk wrote:Time to switch DAW perhaps??
Well, probably none of us users here cares what DAW you use, so don' t talk - just do it
lowjk wrote:Nonconstructive reply. No one cares what u say.
Elektrobolt wrote:Have you contacted Steinberg support?
lowjk wrote:Elektrobolt wrote:Have you contacted Steinberg support?
Contact the Steinberg distributor in my country as listed in MySteinberg|MySupport.
That's the issue. No reply from them at all (after 3 days).
Arturia was fantastic. They got back to me within 2 hours.
Why am I paying good money for software that is poorly supported??