keyboard not working in Sequel 3

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keyboard not working in Sequel 3

Postby rdb012 » Thu May 15, 2014 7:15 am

Hi,
My Alesis QX49 is not showing up in the settings page in Sequel 3, so I can't get it to work. Does anyone no of a fix for this? It is showing up under Remote controller settings which I thought was strange. Any help would be greatly appreciated.
Thanks,
Rod.
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Re: keyboard not working in Sequel 3

Postby Joshua Matlock » Fri May 16, 2014 9:37 pm

Hi Rod,

What specific operating system version are you running? Also, is it 32-bit or 64-bit?

Have you downloaded and installed the latest driver version for the QX49 from Alesis's website?
http://www.alesis.com/qx49

Thank you.
Joshua Matlock
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Re: keyboard not working in Sequel 3

Postby rdb012 » Mon May 19, 2014 3:09 am

Hi Joshua,
Thanks for your reply. I am running Windows 7 32 bit, Dual Core 2.16GHZ with 4 GB Ram. I have installed the latest driver for the QX49. Everything works fine in Ableton Live Lite on the same laptop, so I don't think it is the Alesis keyboard causing the problem. I would prefer to be using Sequel 3, since I have paid for this version and it comes with so much more than I have with Ableton Live Lite. It just doesn't want to work for me...
Any help would be greatly appreciated.
Kind Regards,
Rod.
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Re: keyboard not working in Sequel 3

Postby Joshua Matlock » Tue May 20, 2014 8:30 pm

Please be sure you have applied the latest Sequel 3.0.1 update:
http://www.steinberg.net/index.php?id=d ... equel3&L=1

Inside Sequel, go to your Settings page, and tell me what options you have in the drop-down menu under Remote Controller Source.

Thanks.
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