SYNC, I had looked at that video once before buying the Zoom - in fact it was one of the things that made be decide to go ahead and buy it. But, what the heck...watched it again and this time waded through the comments. One guy mentioned he had to restart Cubase a few times (with the R16 plugged in, in audio interface mode) and eventually it would show up in the Mackie control midi in and out dropdown list. Well, not the 1st time, not the 2nd time but on the third time, there it was in the list, just like it's supposed to be. Made the settings changes. The unit works like it's supposed to. What an amazing little box for the price.
Thanks for the help!