UR22 + cubase AI HELP!

Which version of Cubase are you using?

Have you installed the most recent eLCC? http://www.elicenser.net/en/latest_downloads.html

What is your operating system? Windows? Mac? 32-bit? 64-bit? Cubase 32-bit or 64-bit?

You enter the activation code in the eLicenser app.

Slow down, take a deep breath … one step at a time.