Having trouble with my new CI2

G-string · August 5, 2013, 10:27pm

Rikelektrik:

daodao456:

I’m having the exact same problems with my CI2+ under Windows 8, 64 bit. I’ve tried pretty much everything I could think of, but the sound coming from the CI2+ keeps dropping every few minutes, the dropouts usually last about 2-5 seconds. Then the sound comes back. During the dropouts all the LEDs on the CI2+ are NOT interrupted, so there doesn’t seem to be any power failure as far as I can tell. Also, Windows does not tell me that the device has been disconnected and/or reconnected, which I imagine would happen in the case of power failure.

This happens in every software, for example when I play videos or music in windows, too. I’m going to buy an externally powered USB hub, but I don’t want to waste any more money if it won’t solve the problem.

Has anyone had similar issues and been able to resolve them?

I have had a CI2 for about 8 months (more or less), and I´d never had a problem before but today it stared to have audio dropouts just like the ones described above. Anyone have any suggestions?

try turning your wifi and Bluetooth off and adjusting your buffer size