I’m having a problem with Wavelab crashing everytime I close the program and even when I drag and drop sections from a file.
Anyway, I contacted the Steinberg support more than 10 days ago and still haven’t received an answer!! That’s really a shame because I can’t even use Wavelab until this problem is fixed, and for a software I paid 600€ for I really expect an appropriate support…
If you describe your exact probem here, including versions of software and OS and possibly hardware, it is very likely the program’s developer PG will answer you right here within hours.
Well, like I said Wavelab is crashing when I exit the program and recently even when I try to move a section from an audio file. I’ve been using WL for years now (more or less) without problems and since two weeks this problem occurs. The odd thing about it is that I didn’t install any new programs or updates, neither did I change any settings on my computer…
I am using Wavelab 7.2.1.600 64bit on Windows 7 Professional 64bit.
Here are the problem signatures I get when Windows forces Wavelab to shut down (the first is from closing WL the second is from moving sections of an audio file):
I’ve been using WL for years now (more or less) without problems and since two weeks this problem occurs.
I would recommend to reset your settings.
Erase this file:
C:\Users[UserName]\AppData\Roaming\Steinberg\WaveLab 7\Preferences\General.dat
If not enough, this folder:
C:\Users[UserName]\AppData\Roaming\Steinberg\WaveLab 7\Preferences
If not enough, this folder:
C:\Users\Philippe\AppData\Roaming\Steinberg\WaveLab 7