I'm sorry, but I am a Windows user and I noticed that you use HSE2. I can't help you with your problem, but would you be able to help me with mine?
I am a registered HSE2 owner with a valid full licence on my USB key.
I think my kids disposed of the installation and content discs during a clear out a few months ago!
Could you help me with a copy of your discs. I can pay postage?
Thanks in advance
Cubase 7.5, Halion 5, Halion Sonic 2, The Grand 1, 2 & 3, Halion Symphonic Orchestra Pro, Halion String Edition 2, Groove Agent 2 & 3, Wavelab 6, Wavelab Elements 8, Halion Player, Warp VST, BFD 1.5, Waldorf Edition, D'Cota, Mastering Edition
AMD Phenom II x4 955 Black Edition, 4Gb DDR2 1066Mhz, 120Gb OCZ Vertex 4 SSD, Samsung 500Gb HDD, Windows 7 Pro 64bit
M Audio - Delta 66, Delta 44, Audiophile 192, Omni I/O, Audio Buddy, Midiman 2x2
Behringer BFD2000, TOA L-1102 Leveller, Sennheiser 845, Sontronics STC2, 2 x AKG C567E, XM8500, Studio spares M1000, JBL Control One.
Yamaha P150 Stage Piano, Fender Contemporary Telecaster, Simon & Patrick Cedar SP6 Electroacousitc