I have the same problem:
I upgraded my PC over the weekend and after that got a message that the machine fingerprint has changed and that I needed to reactivate Wavelab essentials 6 Cool, no problem so I tried to do just that. Downloaded the latest eLC for WinXP and also acquired the new activation number.
First of all the eLC complains that there is no internet connection available, however there is, the PC is constantly connected to the internet. Secondly I pasted the new number, that I obtained from the website, in to the eLC and clicked continue. The eLC responds with a message that there is no e License dongle available although I never had a dongle in the first place. Since day 1 I have been using a software licenser
What to do? what to do? Please tell me what to do . . .