PC, W7 64 Bit Home Premium, eLicenser (2 pcs.) 126.96.36.19913
I have to USB eLicenser - one for Cubase (bought with Cubase 5), and the second for HALion, Neo Soul and old Nuendo (2). I have never had problems with them till first time I installed Cubase 7. I wasn't able download a license for Cubase 7 updated from Cubase 6.5 - it hung during download. I tried a couple times, also with different eLicenser software versions. I connected the stick to my MacBook Pro - no problem with the license downloading.
A couple days ago I wanted to try Neo Soul Keys. Another problem - I saw the trial license described as trial period not started yet, but hint window for the same license said: expired, and menu for starting a trial period was disabled. I tried with eLicenser helper as suggested in my topic:http://www.steinberg.net/forum/viewtopic.php?f=126&t=30151
It didn't worked and I got no solution from you. I bought Neo Soul Keys testing it shortly on Mac - no problems with trial.
I plan to buy WaveLab. I downloaded a trial version, installed. Now the problem comes back. I cannot download a license for it. It stops responding when downloading process goes up to about 15%.
Could you help me, please?