Need Help :(, New usb monitors, sound from one speaker

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Need Help :(, New usb monitors, sound from one speaker

Postby xphen0m » Mon Jul 01, 2013 10:21 pm

I'm running Windows 8 64 bit on a Gateway DX4780-UR368 desktop, and bought a pair of Samson Studio GT monitors today. I hooked them up, and low and behold, I only get sound out of the active monitor (the one on the right side). I noticed that I plugged my headphones up to them and it's the same issue.

I can take these back for another pair (which I want to do if I have to, because what I heard even out of the one monitor was great), but I want to see if anyone has any suggestions before I make the somewhat long trip again.

I made sure the speaker cables (the positive and negatives) were hooked up correctly, but that made no difference.

Thanks for any help the can be offered.

EDIT: Interestingly, I plugged my headphones into a second phone output on the monitor (It has two). The first time I plugged up to the right phone and accordingly only got right audio. This time, I hooked it up to the left, and only got left audio. But both output are supposed to output stereo.

There must be something I'm missing here.


EDIT #2: It's definitely something I'm missing. I plugged my iPod to the extra input located on the back of the right monitor, and VIOLA! Sound from both monitors! I'm perplexed why it only gets one output from the USB.
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Re: Need Help :(, New usb monitors, sound from one speaker

Postby xphen0m » Tue Jul 02, 2013 1:35 am

Well, I have found a temporary solution until I figure out how to get it working via USB. I enabled my regular sound card, and have that outputting to the extra RCA input of the monitors. I would like suggestions, though, as these particular monitors (The Samson Studio GT) have an audio interface built in.

Monitors sound great, though. Better than old Numark NPM5's, which were also great but lacking the highs.
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Re: Need Help :(, New usb monitors, sound from one speaker

Postby Strophoid » Tue Jul 02, 2013 9:34 am

Does this only happen in Cubase or whatever software you are using, or also in other programs or in Windows?
Software: Steinberg Cubase Artist 6.5.5 64-bit.
Hardware: HP elitebook 8530b with W7 Home 64-bit
Mackie Onyx 1620i - Steinberg Midex 8 - Steinberg CC121.
Analog: Alesis M1 - Behringer Powerplay Pro-XL - Studio Projects C3 - AKG K612Pro
Instruments: Yamaha DTX750k - Yamaha MO-6 - Waldorf Blofeld - Korg Wavedrum WDX.
3rd party plugins: Native Instruments Prism - Rob Papen Distort - Rob Papen Delay

My humble contributions to what could be considered music.
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Re: Need Help :(, New usb monitors, sound from one speaker

Postby xphen0m » Tue Jul 02, 2013 1:03 pm

Happens with every program in Windows.
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Re: Need Help :(, New usb monitors, sound from one speaker

Postby xphen0m » Tue Jul 02, 2013 11:16 pm

UPDATE: It WAS the speakers after all. I just exchanged them for another pair, and now they work as expected.
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