Trouble setting up interface with CB LE4

my system specs: AMD FX 4100 3.6 ghz, 8 gb ddr3, Asrock 970 Extreme4, Radeon HD 6950, Windows 7 64-bit.

I reformatted my partition and went from 64-bit to 64-bit.

The AK1 has been connected to a usb2 port the whole time.

I am sure that the drivers installed correctly because I can hear my guitar’s signal from speakers connected to AK1 via my amp. I did not get any errors or alerts during installation. Yes, I made sure to unplug the usb cable from AK1 while updating drivers. Yes I installed and ran everything as admin.

What’s this Windows Compatibility Mode drivers installation? I’ll try this if you explain it to me.

I have not contacted Native Instruments support yet.