Known issues with Cubase 7 and CMC

Mine to…not working in cubase 7, cmc qc, and when i think i just make a order for cmc-ch…!
Have to reconsider this fast!

Hi There

I have recently purchased Cubase 7 and the CMC-CH controller. These have both been registered on my new Steinberg account. I am running Windows 7 64Bit, with Cubase 64Bit installed.
For some reason I cant get my CH controller to work.
I have run the setup for 64Bit from the CMC Tools disk, and the unit does come on and is responsive to touch etc. However Cubase does not seem to pick it up.
I have gone to “Device Setup”>Remote setup, but it still reads nothing. I have plugged in the unit before opening Cubase as stated.
I logged onto the hub and installed the latest Driver but still nothing. I have also updated Cubase 7 to 7.0.1
I have checked the forums and this seems to be a common issue among these controllers, but with no clear solutions.

Any help would be greatly appreciated.

have you actually installed the cmc in the device setup by click the + sign in the left hand top corner and adding the device ?

Yeah, Iv tried that. I click the ‘plus’ sign, a dropdown menu comes up, I click on CMC-CH and nothing happens.
I tried restarting and nothing… So frustrating

have you clicked on the cmc in the device list and setup the midi i/o ?

Doesn’t give me any options… like I said "I go to “Device Setup” I click the ‘plus’ sign, a dropdown menu comes up, I click on CMC-CH and nothing happens. When it recognises the controller, Its supposed to appear under “Remote Devices” and from there I could set up - except it doesnt “recognise” it, no matter how many times I reinstall the drivers etc.

Hey good people from Steinberg,

I bought this cmc ch just for a day, and i already have a problem: when i try to make global bypass of insert eq send with shift is not working - with my cubase 7!!!

I already have problems with my cmc qc, now with this to.

It will take much time to fix this problems…???

EQ not working with Cubase 7 (32bit, running on WIN7 64bit) here either. Spent half the day uninstalling/reinstalling the CMC Tools, reverting back to its factory state and playing with the QC settings in the Device Manager until I read this post. I can set it up within Quick Controls fine but it’s not responding to commands in EQ mode. Any update on the fix?

Having read and understood that there are a few bugs to be ironed out, esp. with the QC, I have purchased all of the CMC units with the confidence that Steinberg will get these dealt with.

I may be superstitious, but I’ve gleaned from various posts that for the installation and particularly the firmware update, the unit should be plugged directly into a USB port rather than over a hub, and that any other CMC units should not be attached at this time. After the update the unit may be disconnected and then used over a hub.
True or false, this is what I did, and had absolutely no problems. In fact, because I have too few USB ports, I’ve daisy chained the hubs for the CMC units to another hub i.e. I have 2 7-port hubs reserved for the CMCs (plus a remote numeric keypad which I use for remote transport control) and these are plugged into another 7-port hub which is plugged into the PC. This works without any problems, the ports are each separately powered, but it seems to work even when the secondary hubs are not being powered (I power them anyway to prevent overloading (heating) the first hubs wallwart).

Now I have a question, or rather suggestion (plea) for Steinberg.
In windows Devices Control panel, there is an applet for the Yamaha midi driver. This has a tab for each CMC device, displaying a matrix and options. Nowhere is the function of the various matrix settings and options explained.
Would it be too much to ask that the Control panels be explained in a future update of the user manual or quickguide?

any news about the QC EQ fix?

come on steiny give us a hint on here when the eq’s will be sorted

regards
john

According to Helge, this update to the tools, specifically regarding the EQ issue should be released about the 18th of Feb. 2013.
:wink:

yes i know and if you look through the thread you will see how outraged i am about the non committal of a date and yet there is still no notification on the cmc thread to confirm this

I have a QC.

I think I’ll refrain from buying C7 until this issue is sorted out.

I wouldn’t let it put you off. The issue will definitely be sorted,
There’s a lot of stuff to learn in C7, and you can have concurrent installations of 7 and 6 or earlier versions.
By the time you’re up to speed in 7 the update will be there. :wink:

on the other hand we have had this issue since the release of c7 and have no firm date for a fix so i would hold off till it’s released

RTM. This is by design. Just hit the “EQ” button, or other, to turn them off.

It used to NOT be by design … It needs to turn itself off when I close the program that it is attached to like the other controllers do.

I read somewhere that all issues would be solved in this update… but… apparently not everything were solved?

Hiding a midichannel from mixerview should hide it in the CMC-FD, but how i try i can’t get it to work.
Inputchannels doesn’t show up either…

Using Zoom-function from TP in keyedit doesn’t work anymore… it zoom’s the projectwindow in the background though.

I’m pretty sure we are waiting on an update to the CMC software to fix the problems.
EDIT: Apologies, I didn’t see that it had been released.