How to solve connection issues

Almost a week since I made this post and still no reply or solution from Steinberg.
Do I really have to cancel the purchase in iTunes?

:imp: EDIT: Found the following when going through my error logs.
I guess this is the reason for our problems but why and how to solve? :imp:

_Client application bug: DNSServiceResolve(Cubase\032@\032MIMAN._smtrot.tcp.local.) active for over two minutes. This places considerable burden on the network.