there is a wide area of these tools which makes it very difficult for any software developer to ship around.
In my Teamviewer sessions I have found several totally different tools.
Some have been pre- installed by the system builders already. I have noticed that these small little driver helpers as well were causing some issues.
So it could be helpful if you just send me your MSinfo32 for analysing.
Please PM me for further information.
Best regards,
Marcus