Steinberg Support Ticket instructions are gone?

thinkingcap · September 29, 2013, 6:09pm

mr.roos:

Well, thanks for the info.

However, the eLicenser has no info on the PadShop Pro after the reinstall of Win7. Further, as I click on the ‘Maintenance’ button of eLicenser, it starts a search process and finishes without the PadShop Pro as one of my licenses. So the eLicenser is not supporting the PadShop Pro license. Ha, if you doubt this, reinstall your OS and you will understand.

In the meantime, I am thinking that there is something odd about the eLicenser and PadShop Pro, that this is a funky deal all around.

So, again, I downloaded PadShop Pro and installed it. When it asked for an activation code I put the code in that I had purchased and saved. Then the installer told me ‘you can only use this code once, you must contact the software maker’ and the program removed itself form my DAW. Poof!

Is Padshop Pro using a soft eLicenser or a USB eLicenser?
If USB eLicenser: Update eLCC software to the latest.
If e eLicenser read the sticky