Resolved: Support Ticket Flawed! No support??

Ah, thanks! I just returned from a short trip and will try the process again. Wish me luck.

…um, no luck on the form but I did send you a return email as requested, Chris. Thanks.

I also would like to know why my eLicenser has no record of this purchase? I thought that all my purchases should be on line for me to view. Another forum member tells me that it shows up under his list of purchased products - and I’m pretty sure this was true in my case also but I can’t be sure at this point. Where did it go? I only show WLE8 and Cubase 6.5 at this point. This is very confusing.

Is PadShop Pro not a your typical Steinberg product?