mp3 import/export

I checked and I do have the MPEG 1 Layer 3 (in 64 bit version). The file is in the same location as the MPEG 1 Layer 2 file. I am on Windows and don’t know if that has anything to do with it. I wish I could help but don’t know what else to do except keep trying support. I hope you get it working.
J.L.