Cubase 7.06 crashing within 40 seconds

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Cubase 7.06 crashing within 40 seconds

Postby haloinreverse » Tue Nov 05, 2013 7:02 pm

Every time I open a specific project Cubase crashes within 40 seconds, no matter what I'm doing within the project. I could simply sit there and not touch anything, and it crashes within aprox 40 seconds. It's never done this before, this a project that opened perfectly fine before, I decided to go back to it and (try to ) make some changes.

I haven't installed any new hardware or plugins. My system has been running rock solid for the past two years now and I haven't experienced a single crash in about an entire year.

Here is the message I get when Cubase crashes.

Problem signature:
Problem Event Name: BEX64
Application Name: Cubase7.exe
Application Version: 7.0.6.2230
Application Timestamp: 5228b189
Fault Module Name: StackHash_2264
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 0000000000000000
Exception Code: c0000005
Exception Data: 0000000000000008
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 2264
Additional Information 2: 2264db07e74365624c50317d7b856ae9
Additional Information 3: 875f
Additional Information 4: 875fa2ef9d2bdca96466e8af55d1ae6e


Any help would be greatly appreciated
MSI X79A-GD45, Intel i7-3820 3.6ghz, 16gb of ram, Windows 7 x64, SSL MX4 Audio Card, SSL Alpha Link Madi AX Converters, 2x UAD-2 Quad cards, 1 UAD-2 Solo
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Re: Cubase 7.06 crashing within 40 seconds

Postby Fabio Bartolini » Tue Nov 05, 2013 7:22 pm

Hello,

I have another identical case, apparently.
It looks like you have a pretty different configuration and hardware, so it would be very interesting to dig a little deeper.
If it happens in the same way (and it seems it does, as the signature is identical) it could help to narrow down the causes of the crash. Yours are the only cases I know of, so we indeed need some info.

The other user's project has very specific plug-ins and I've remoted his machine and seen precisely what happens.

I'm going to send you a PM.

Kind regards,
Fabio Bartolini, Steinberg Tech Support
Steinberg Media Technologies GmbH
Hamburg, Germany

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Re: Cubase 7.06 crashing within 40 seconds

Postby curteye » Tue Nov 05, 2013 7:43 pm

And some users complain about lack of support.

+1 @ Fabio.
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Re: Cubase 7.06 crashing within 40 seconds

Postby Fabio Bartolini » Tue Nov 05, 2013 8:08 pm

Thank you, curteye, much appreciated.
Fabio Bartolini, Steinberg Tech Support
Steinberg Media Technologies GmbH
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Re: Cubase 7.06 crashing within 40 seconds

Postby jaybird » Sun Mar 30, 2014 11:41 pm

Would be helpful to post a solution for the rest of us.
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Re: Cubase 7.06 crashing within 40 seconds

Postby Fabio Bartolini » Tue Apr 01, 2014 10:53 am

Hello,

the crashes related to BEX64 can be due to several different things, thus it is not possible to post a solution for all users. Feel free to send me the Problem Signature via PM if you have the same issue, I'll look into it.

Cheers,
Fabio Bartolini, Steinberg Tech Support
Steinberg Media Technologies GmbH
Hamburg, Germany

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