I bought Halion a year or two ago, still can't use it

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I bought Halion a year or two ago, still can't use it

Postby rytis » Sun Nov 10, 2013 1:52 am

I purchased Halion over a year ago, it would be nice if i could use it, any help would be appreciated. I have Halion 4 license/activation code
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Re: I bought Halion a year or two ago, still can't use it

Postby curteye » Sun Nov 10, 2013 2:25 am

rytis wrote:any help would be appreciated.


Aloha r,

Listing yer gear (hardware/OS/Cubase version) could help us help you.
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Re: I bought Halion a year or two ago, still can't use it

Postby rytis » Sun Nov 10, 2013 2:35 am

I have the up to date Samsung laptop, good enough for easy video editing. I just need to know where to download the thing, I downloaded it when I first bought it, but could not activate it, now im on a new computer with lots of power, but no halion.
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Re: I bought Halion a year or two ago, still can't use it

Postby jaslan » Sun Nov 10, 2013 2:42 am

You need to contact support, just like the last time you went through this...
http://www.steinberg.net/forums/viewtopic.php?f=19&t=37654
And since it is the weekend (again, like the last time), you will likely not hear anything from them until at least Monday.
HTH
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Re: I bought Halion a year or two ago, still can't use it

Postby rytis » Sun Nov 10, 2013 2:52 am

jaslan wrote:You need to contact support, just like the last time you went through this...
http://www.steinberg.net/forums/viewtopic.php?f=19&t=37654
And since it is the weekend (again, like the last time), you will likely not hear anything from them until at least Monday.
HTH
J.L.

Actually I did and they reset my password user name which I forgot, so I figured i'd come here to ask. they directed me here when I asked this same question.
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Re: I bought Halion a year or two ago, still can't use it

Postby curteye » Sun Nov 10, 2013 3:02 am

rytis wrote:they reset my password user name which I forgot,


Might they have to 're-set it' again?
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Re: I bought Halion a year or two ago, still can't use it

Postby rytis » Sun Nov 10, 2013 5:42 am

curteye wrote:
rytis wrote:they reset my password user name which I forgot,


Might they have to 're-set it' again?
{'-'}

[EDITED: Moderator - the post was offensive and completely out of line]
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Re: I bought Halion a year or two ago, still can't use it

Postby fenderchris » Sun Nov 10, 2013 8:24 am

rytis wrote:They would never have had to reset it if some nut case here would not have deactivated my account, because I had my passwords stored. On a related note, although I never hated Hitler, this company makes me wonder if perhaps Germany did in fact hate foreigners or if they just hate foreigners now, because of what happened in WW2, because SURELY a company with a common sense would not allow nonsense like this to happen to it's customers (and I already know I am not the only one)


These comments are in appallingly bad taste. Good luck with getting support in the future :!:
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Re: I bought Halion a year or two ago, still can't use it

Postby Ed Doll » Sun Nov 10, 2013 9:06 am

Sorry, rytis but that was way over the top which is why you cannot participate anymore. As mentioned earlier, we have a support in the US so if you do not want to speak to Germans, there you go... :roll:
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