Crash when "saving as"

I have WL Version 8.0.3 (build 698) - 64 bit running Win7x64
and when I do a “save as” with audio files it crashes sometimes…maybe when Nuendo 6 is open in the background? not sure.
with these 2 errors:

Problemsignatur:
Problemereignisname: APPCRASH
Anwendungsname: WaveLab8_64.exe
Anwendungsversion: 8.0.3.698
Anwendungszeitstempel: 5263e55d
Fehlermodulname: QtGui4.dll
Fehlermodulversion: 4.8.5.0
Fehlermodulzeitstempel: 521ca72d
Ausnahmecode: c0000005
Ausnahmeoffset: 0000000000481ace
Betriebsystemversion: 6.1.7601.2.1.0.256.1
Gebietsschema-ID: 3079
Zusatzinformation 1: 40e2
Zusatzinformation 2: 40e2541ef0b8a42665f2bebcfafc0ac1
Zusatzinformation 3: f04c
Zusatzinformation 4: f04c1bde8920c6e7ee8ff1e67240543b


Problemsignatur:
Problemereignisname: APPCRASH
Anwendungsname: WaveLab8_64.exe
Anwendungsversion: 8.0.3.698
Anwendungszeitstempel: 5263e55d
Fehlermodulname: baios.dll
Fehlermodulversion: 2.2.0.174
Fehlermodulzeitstempel: 4d025de1
Ausnahmecode: c0000005
Ausnahmeoffset: 0000000000010294
Betriebsystemversion: 6.1.7601.2.1.0.256.1
Gebietsschema-ID: 3079
Zusatzinformation 1: 60eb
Zusatzinformation 2: 60ebec35a2f31f4ec1458cead202a4b4
Zusatzinformation 3: 1e97
Zusatzinformation 4: 1e977f74483a881c96a2ee03256f2c45

So as no one seems to have the problem here i really would like to have some hints on where to look in my system!

Thanks!
Robbie

What format are you saving to?

it’s always .wav…i will observe if it’s more 24 bit or 16 bit.
I am wavelab user/fan since 1.5 (or was it 1.6 ?).
I never experienced crashes like this.
I got the feeling it’s more happening if i drag/drop files from Nuendo to WL and there save a differnent named version, but i will explore this more.
any ideas already?
much appreciated
thx

Strictly no cue. Try to gather more contextual info. Thanks.

Hi,

Do you work with Nuendo and WaveLab at the same time
and is it the same wav from Nuendo open in WL ?
even check VST Audio Connections… Options tab
“Release driver when WaveLab is in background”
and same in Nuendo

regards S-EH

Hi,
just observed:
Nuendo is NOT open in background, as is NO other app. (except RME Digicheck since like 10 years or so :wink:

I did not “Save as”, sorry i think i mixed that one up… i did a CNTRL+S wanting to overwrite the file= crash with same errors as mentioned above.

its all .wav 24 bit files. just edited some premasters in 24 bit and wanted to save one after a edit and boom crash.
pff maybe i should try WL 8 32 bit? or reinstalling?
what is QtGui4.dll and baios.dll? maybe its the gfx card? i got a quite simple ATI Radeon HD5400 series.

EDIT: I just tried the 32 bit version and did a reboot: same anomaly. i can even replicate it now:
open any version of WL, open 24 bit 44.1, stereo file, cut a little start, press cntrl+s and crash!

I can however work in an Audio Montage and do a CNTRL+S.

no plugins involved.
still all ideas welcome .
thx

I can’t reproduce here. Try to toggle this setting:
2013-12-03_22-54-21.png
Try a file from another drive, to see if that makes a difference.

Philippe,
that seems to do the trick!
strangely enough it works now, i could not get WL8 to crash anymore with the problematic files.
hopefully it stays that way! knock on wood

Thanks a lot! WL rocks!
robbie

a little follow up:
the problematic files did not crash WL7 (latest version) with cntrl+s
FYI

It works with the option checked or unchecked?

I needed to turn it ON.
So it’s checked now and it was unchecked before.
works now! :slight_smile:

That actually still works. You saved me a lot of time. Thanks a lot.