I have had the UR22 for less than a month and suddenly all I get is crackling and noise coming from it. I reinstalled the drivers, played with the latency settings, and even did a fresh install of Windows 7 - no change. Since there does not seem to be US phone support, I am stuck waiting for a tech to respond to my email. After it took two weeks to register Cubase 7 (there was a problem with the license server) I imagine I will be down for another two weeks while I respond to all the questions that will be thrown my way when a simple RA# is all I need to send this back.