SKI causes fatal crashes

Just as additional info, no crashes occur when using Cubase IC, they are just with Cubase IC Pro.


Hi,


It likely seems to be a bug in Cubase.
The crash has been reported two weeks ago to the corresponding team and they will work on it soon.

I’ll keep you up-to-date once we know more about it.


Cheers,

Hey there,

I too am getting this crash message when I do almost any audio related task.

Even going to Mediabay with the app open causes a crash when I preview loops.

Just thought I would let you know. Also, it seems to be very consistent.

Cubase 7 64-bit.

Kurt

Hi Kurt,

Could you send me a private message with a/some crash log(s) attached?

Cheers,

I’ve now narrowed my crashing issues to this too.

I’ve just built a whole new machine because i started having problems recently with crashing when changing any audio inputs/outputs or control room changes via the F4 menu.

I couldn’t get to the bottom of it and eventually just thought it was time for a new machine.

fast forward to today, new machine which has been performing great for a week, I brought my ipad into the studio as i needed to record myself and…bang instant crash like before…I couldn’t believe it after building a new machine.


A bit of quick thinking and I thought the only thing that’s changed today was the SKi remote. Switched off the ipad and all’s fine, switch on the remote and bang…crash city everytime.


This is a show stopper and bad in front of clients.


where are the log files and i’ll send you todays?


MC

Any update on this? its a show stopper and it’s been 3 months.



MC

Hi,


First and foremost very sorry about the late update.
This issue had to be checked by several departments before being identified and sorted out.

It’s been fixed now for the very next Cubase iC Pro update. However no date has been announced yet.
Since this is a showstopper we’re doing our best to give you a release date asap, eventually put it forward.

The only workaround is to disable Direct Monitoring in the VST audio settings. That might be very inconvenient for some of you we assume though.

Sorry about that all.


Cheers,

I’ve just last night started using IC Pro.
I have seven or so .dmp files from hard crashes.
My question, do you desire additional dump files or is the matter sorted?
Thanks,
Charley

Hi,

What’s the status on this issue?

Guys, this is a showstopper and so having to wait 6 months for a fix is unreasonable, especially as it only punishes people who have invested in Steinberg own hardware!

A hot fix patch in this case would have been the way forward.


MC

I can’t have SKI Remote installed on the computer at all, as Cubase will crash even if I’m not connected to a device using IC pro. I would love to use IC pro, but as it is now, it renders my DAW useless.

I hope you can get this fixed asap.

So I am assuming that Steinberg has dropped development and any attempt to fix this app? It’s been quite a while with no response or resolution…

Hello Armand,

“Since this is a showstopper we’re doing our best to give you a release date asap, eventually put it forward.”

I realize that this delay is beyond your control, but, please give us an update.

CharleyG

I did a new test, now that 7.5 is out, but the problem is still there.

Steinberg, PLEASE get a move on. You charge money for the iC Pro, but because of a problem at your end - which you have aknowledged - we can’t use it. Please give us an update. What is the status?

+111111111111111111

+1

just bought ipad,bought cubase ic pro, it worked ok, (some bugs with wrong track metering display), but when unchecked direct monitoring and check it again, cubase 7.5 crashed !! :open_mouth:

hope the new update coming “soon” announced solve this,cuz its useless that way ! :unamused:

Edit: also adding channels in control section crashes cubase as mentioned here!! (George is upset :imp: )

Hi guys please update to Cubase iC Pro 1.2 and the newest Steinberg SKI.

So far looks stable ! thanks :slight_smile:

Nice! Thank you.