Hello,
Just a friendly advice, you will probably receive very few or none help from other users if you continue to post your problem on 10 different forums and hijacking other users threads.
You could also try to greet other users maybe explain in a more humanise way what your problem is.
E.g. Hello all, I have a problem with one of my eLicensers, then you describe the problem and at the end you add your system specs.
Completely the oposite of what you just did.
Regarding your problem:
1.- Make sure you have downloaded and installed the latest version of the eLicenser Control Center:
2.- Is your Hub connected to a power source?
Probably the hub is not powerful enough you should check that.
3.- If you want to contact the official support please fill out a Support Request Form from your MySteinberg account.
4.- Why you need two dongles, can’t you just transfer all your license to one eLicenser?
Best regards,
GN