Don’t you think I already paid someone to have built the product I was told I was getting?
The last time you bought a new version of a car, and they told you about all the new great features and;
a - some of the new features didn’t work
b - some of the old features didn’t work
c - some features they didn’t talk about at all changed (steeringwheel on the other side)
did you find it reasonable to have to pay for all of that to be fixed?