So to follow up, the issue was with the device cable…once I received the new longer cable I haven’t had any issues. Thanks for the help.
Love the program, but is their a way to record to both tracks, not just one? I want to hear, say the guitar, in both sides (left and right). Is that a Cubasis or Focusrite (itrack solo) issue? Haven’t found the pan feature or it’s just not working due the recording being recorded to one side only.