i did pm helge voght but had no reaction.
maybe indeed a support request at steinberg support.
But it depends on where you live:
In the countries/regions listed below, we provide a support request form for registered users in MySteinberg.
Please check whether your product is currently supported by us!
Germany, Austria and Switzerland
Scandinavia (Denmark, Norway, Sweden, Finland)
United Kingdom and Ireland
Cubase 8.x, vienna ensemble pro 5,
Master:laptop Clevo, W170, i7 2760Qm, 16 gig, 2xSSD samsung 840pro/evo, +touch screen
Slave: desktop: Titanus, Q8440, 8 gig, 2x WD HDD + SSD
Sound: Motu Ultralite MKIII (usb)
control: Synergy, novation zero SL
vsti: Steinberg, East West, Vienna, Native Instruments, Spectrasonics and a lot of others