i did pm helge voght but had no reaction.
maybe indeed a support request at steinberg support.
But it depends on where you live:
In the countries/regions listed below, we provide a support request form for registered users in MySteinberg.
Please check whether your product is currently supported by us!
BeNeLux
Canada
France
Germany, Austria and Switzerland
Italy
Portugal
Scandinavia (Denmark, Norway, Sweden, Finland)
Spain
United Kingdom and Ireland
kind regards
R.