In my case Cubase Element 7 is not a DAW, maybe semi-DAW but then it not worth 99 euros
but half of that. I bought it from Steinberg Online Store (download only) so by ther rules
there is no refund but I think becouse of poor quolity product I have right on some money back.
Not sure but I think rules might have been tightened up, or Steinberg relaxed, but try asking, if you haven’t already, and the worst they can say is “No.”