Dongle Durability

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Re: Dongle Durability

Postby johngar » Fri May 02, 2014 4:37 pm

BriHar wrote:
Dirk Stegemann wrote:
BriHar wrote:You can buy an extra dongle to keep in reserve, and if/when the one in use breaks, corrupts or gets lost, you can transfer all your licenses over.

I'm possibly missing a cynical joke here, but otherwise you'd have to admit that it would be difficult to transfer a license from a lost or broken eLicenser device...

There's another option, though, for those users who still have the "25 hours All Application" demo license that came with certain products:
Keep a spare USB-eLicenser and transfer that demo license to the spare one. In case the eLicenser in use gets lost, the spare USB-eLicenser will provide a 25 hours usage time period while you sort things out...


I understand that one can perhaps not do this completely on one's own (requiring perhaps a support request) , but I have been given to understand that this transfer of licences from dongle to dongle is possible over the' My Steinberg' site.
Am I wrong - or what is meant by ...sort things out...?
Please explain, as I intend to buy Wave lab but put the license on my Cubase dongle, and keep the one received with Wave lab in reserve.

You can transfer licenses easily by drag and drop. Just plug them both in the same computer and open the license control center ( or whatever it is called) and transfer them between dongles. But I have not tried it with the demo license.
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Re: Dongle Durability

Postby Jarno » Fri May 02, 2014 7:28 pm

Jeff Hayat wrote:Going on 11 years here with my dongle...

Same here. Really wondering how these people treat their dongles in order to make them crack and disintegrate.
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Re: Dongle Durability

Postby monsterjazzlicks » Fri May 02, 2014 9:40 pm

johngar wrote:You can transfer licenses easily by drag and drop. Just plug them both in the same computer and open the license control center ( or whatever it is called) and transfer them between dongles. But I have not tried it with the demo license.

Hi John,

That's great to know if it works !! Steinberg told me that you had to manually enter each Activation Code. But in any case, I will have to try one of the other method because now the bottom of the cheap plastic casing has also fallen off !!

Paul
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Re: Dongle Durability

Postby Strophoid » Sat May 03, 2014 10:38 pm

Jarno wrote:
Jeff Hayat wrote:Going on 11 years here with my dongle...

Same here. Really wondering how these people treat their dongles in order to make them crack and disintegrate.

Mine came out of the box with a crack, but been using it for a couple of years now and the crack hasn't grown.
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Re: Dongle Durability

Postby Kash Meer » Sun May 04, 2014 8:18 pm

I got mine too out of the box with a crack :| ... :arrow: But i keep it plugged in a usb hub thats stuck under my desk.
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Re: Dongle Durability

Postby monsterjazzlicks » Sun May 04, 2014 8:20 pm

Kash Meer wrote:I got mine too out of the box with a crack :| ... :arrow: But i keep it plugged in a usb hub thats stuck under my desk.

I would have sent it straight back for a replacement ?? !!
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Re: Dongle Durability

Postby MrSoundman » Sun May 04, 2014 9:22 pm

Perhaps off-topic, but here I am poking my idea again: Steinberg should make a small USB device that would combine eLicenser, storage and audio interface. This today is not a major technological problem. It would enable taking Cubase from the studio, and provide a basic version of Cubase that would allow location recording together with high-quality audio monitoring.
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Re: Dongle Durability

Postby monsterjazzlicks » Sun May 04, 2014 9:31 pm

MrSoundman wrote:Perhaps off-topic, but here I am poking my idea again: Steinberg should make a small USB device that would combine eLicenser, storage and audio interface. This today is not a major technological problem. It would enable taking Cubase from the studio, and provide a basic version of Cubase that would allow location recording together with high-quality audio monitoring.


If it was durable and reliable it would be worth paying up to £100 for.
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Re: Dongle Durability

Postby curteye » Mon May 05, 2014 7:10 am

MrSoundman wrote:Perhaps off-topic,


Aloha M

IMHO not at all.

Great idea.

Keep 'um' coming.
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Re: Dongle Durability

Postby monsterjazzlicks » Mon May 12, 2014 10:41 pm

Hi again,

Really stuck now as I think my eLisencor has failed !! I can't get anything out of it ??

Cheers,

Paul

stein.PNG
stein1
(106.89 KiB) Not downloaded yet


Stein2.PNG
Stein2
(79.46 KiB) Not downloaded yet


Stein3.PNG
Stein3
(102.88 KiB) Not downloaded yet
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Re: Dongle Durability

Postby Fabio Bartolini » Tue May 13, 2014 9:37 am

Hello Paul,

the third image shows the issue: the Soft-eLicenser is no longer valid.
This happens when installing a new system using an image or when upgrading to Windows 8.1 from 8 (due to the system ID changing).

As you need to force the creation of new Soft-eLicenser, the solution is the same as when the system cannot create a SeL upon installation:
https://www.steinberg.net/en/support/kn ... elicenser/

If you have any licenses on the Soft-eLicenser, please let me know via PM, we'll sort it out.

kind regards,
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Re: Dongle Durability

Postby G-string » Tue May 13, 2014 1:23 pm

I use this and have done on all my dongles , also remember that the pins in the dongle get bend or loose after a while so you just need to squeeze the other metal contact together and they work fine ..

This tapes frigging brilliant
http://www.rescuetape.co.uk/
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Re: Dongle Durability

Postby monsterjazzlicks » Tue May 13, 2014 1:37 pm

Thanks G-String,

I will take a look ta.

Though I am thinking I should by a new dongle and start again (as hopefully a replacement wont fall apart like my last two have). Then I could use your tape on the new dongle from the beginning.

Cheers,

Paul
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Re: Dongle Durability

Postby monsterjazzlicks » Tue May 13, 2014 1:43 pm

Hello Fabio,

Than you for viewing my uploaded screenshots today.

I am going to phone Steinberg this afternoon (about a couple of ongoing issues which have hopefully been ironed out), and I will mention this to them (and also your kind advice). To be honest, I may just purchase a new dongle because my current one is slightly cracked (and feels very loose) even though I have an elastic band around it.

I updated from Windows 8 to 8.1 in December and the dongle worked fine (in this respect) up until this week !!

Best,

Paul
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Re: Dongle Durability

Postby G-string » Tue May 13, 2014 1:48 pm

Is your dongle in that a bad state that the tape won't secure it ?
Ive had 4 dongles so far , one of them the case completely fell off but this tape sorted it and even made it bouncy lol
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Re: Dongle Durability

Postby monsterjazzlicks » Tue May 13, 2014 1:53 pm

GS,

If I took the band off both upper and lower plastics would fall off !!

Paul
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Re: Dongle Durability

Postby monsterjazzlicks » Tue May 13, 2014 8:11 pm

Hi Fabio,

Yes, I installed ISO Disc Images recently for Cubase. Must have been what the issue was.

Steinberg took remote-access of my PC today and resolved it for me because I wanted to make sure that the problem would definitely get corrected.

I was also informed that Steinberg may be releasing a new dongle (maybe early next year) which is going to do the same job but much smaller in size.

Best,

Paul
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Re: Dongle Durability

Postby curteye » Tue May 13, 2014 10:26 pm

monsterjazzlicks wrote:Steinberg took remote-access today and resolved if for me


That is soooo kool.

@ Fabio
I recently posted that question (and thanks for your answer)
viewtopic.php?f=182&t=59380
and now wonder if the same or similar can be done with Cubase Mac users who are having issues?

TIA (thanks in advance)
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Re: Dongle Durability

Postby monsterjazzlicks » Tue May 13, 2014 10:34 pm

monsterjazzlicks wrote:Steinberg took remote-access today and resolved it for me


curteye wrote:That is soooo kool.


Yes, I have spoken to the tech support team and had beyond an EXCELLENT service each time. Not that I ever would, but this is one reason why I would never use 'crack' copies of software (and I am offered it all the time by musician friends all over the world). When something goes wrong you have nobody to turn to. :shock:
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Re: Dongle Durability

Postby distante » Wed May 14, 2014 1:34 am

1.5 years

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Re: Dongle Durability

Postby knuckle47 » Wed May 14, 2014 2:26 am

Nice duct tape but now you can't see the little red led!

That Rescue Tape is terrific stuff . I bought it 6-7 years ago at a boat show after seeing one of those miracle live demos. However, this actually worked the same way after I brought it home. My dongle is now 10 years old. Most of the damages occurred each time I had to swing the desktop PC to gain access to the back. It sticks out beyond the case so it is the first thing to get whacked.

I may need to activate the spare I bought 4-5 years later. My mouse receiver is 1/4" thick... You never even see it in the port
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Re: Dongle Durability

Postby distante » Wed May 14, 2014 4:28 am

knuckle47 wrote:Nice duct tape but now you can't see the little red led!


Actually with the right light is possible to see the red led

:lol:

Image


:? so much money in there...
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Re: Dongle Durability

Postby Fabio Bartolini » Wed May 14, 2014 7:56 am

monsterjazzlicks wrote:Hi Fabio,

Yes, I installed ISO Disc Images recently for Cubase. Must have been what the issue was.

Steinberg took remote-access of my PC today and resolved it for me because I wanted to make sure that the problem would definitely get corrected.


Hi Paul,

glad it worked out - thank you for the feedback.

Just to avoid confusion: I was talking about using an image of the OS (a backup), as imaging the computer needs a new Soft-eLicenser number due to a different system ID (but the old SeL is actually retained in the back-up). Using the ISO images to install Cubase is the recommended way to do it.
[Edit: Fixed not really clear statement]

@ curteye: yes, we can access both Windows and Mac machines. But what we can do on the two platforms is pretty different.

Cheers,
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Re: Dongle Durability

Postby thermionic » Thu May 15, 2014 5:36 pm

knuckle47 said "It sticks out beyond the case so it is the first thing to get whacked."

I always use a short USB extension lead so that that my dongle dangles (phnar phnar) - it can't get snapped off. :cry:
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Re: Dongle Durability

Postby monsterjazzlicks » Thu May 15, 2014 5:38 pm

thermionic wrote:knuckle47 said "It sticks out beyond the case so it is the first thing to get whacked."

I always use a short USB extension lead so that that my dongle dangles (phnar phnar) - it can't get snapped off. :cry:


You mean like a lead where the dongle plugs into, and you then rest the dongle in a safe place where it cant get knocked ?? I did not know such a thing existed, but it sounds very useful.
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