Appealing to Steinberg to keep the CMC current viable?

It’s still a bit puzzling that perfectly good hardware wouldn’t be updated, even at a cost to the consumer. So Steinberg,or should I say Yamaha dumps a hardware product once it achieves a certain profit margin. I’m assuming that margin isn’t that great compared to the software. So why create the hardware in the first place? The hardware seems to be treated like a “loss leader” - enticement to buy more software? No update for Mr816 but the UR series have been. If they were a superior product it might make sense… Some will say the CMC series is beginning to look long in tooth, that is old. Oh really. Customer loyalty doesn’t seem to matter as long as customer gullibility keeps growing as it appears to be.