Thank you, Joel Gragg!
The UR28M shows as being registered in Mysteinberg>MyProducts>Hardware.
But something you wrote caught my eye:
You must also register your UR28M’s serial number in your MySteinberg account. This will qualify you for the Cubase AI7 activation code inside your MySteinberg account > and provide you with the 25 digit download access code and the 32 character activation code.
How does it “provide” me that, in which window? Do I need to have the UR28M connected to the laptop at that specific time?
I did put in a request to support over the weekend, and am waiting for an answer. I don’t recall their asking for the serial #, but I will certainly provide it if they contact me and ask. I wonder, can I PM you with it to pass along to them, or will that just get too messy?
Thanks again!