Hello,
When the error message appears it should give you the option to click on “Ok” and then Cubase should continue loading.
Could you grab a screenshot of the error message or the moment where it hangs?
Also, in the Mac:
If you could open the activity monitor before loading cubase:
Go to the spyglass (search function on the right upper corner) and type “Activity”.
The activity monitor will come up on the contextual menu, select it to open it.
Then open Cubase
Once Cubase hangs look for Cubase on the activity monitor and double click on it.
From the menu that appears click on Sample.
A window will open, please save this document.
If you could send it to us it will help us a lot to find the cause of the problem.
Unfortunately we have not been able to reproduce this in-house.
Best regards,
GN