I’ve practically given up using Flux Trax.
It works in Cubase if there are NO other plugins present. As soon as I load it into a track with even a small handful of effects, there’s either no sound or it will intitiate a shutdown of my whole PC in minutes.
Very disapppointed as I love what the plugin can do and I’ve paid a lot of money for it.
I did get some assistance from their support though but they could find no problem.
Were you polite to them?
If they still wont answer I’d suggest telling Flux you will put a video of the issue on Youtube or something to let other people know the problems their plugins may cause as they havent even got a forum to get tips from other customers.
That might ‘encourage’ them to help…
ps: they seem to release beta updates every few weeks, found on their download page. It’s worth trying.