Hello,
found the reason for this today after dealing with a couple support cases.
There are two ways to solve this:
-
Disable the Stinberg Hub
– Open Cubase without launching any project
– Go to File → Preferences → General → Untick “Use Steinberg Hub” -
Uninstall the Windows update KB2977629
– Go to Control Panel → Programs and Features → View Installed Updates
– Uninstall KB2977629
Warning: This is an Internet Explorer cumulative security update - if you use IE and decide to uninstall the update, you might want to consider using another browser until this is solved.
Our findings have been forwarded to Development to see if something can be done on our side.
This of course affects all versions of Cubase, not only Elements. Thought about posting this now as some might face the issue during the week-end.
Best,