I don’t know. I would think if they created a KC to open, they could just as easy create a KC to close…or use the same KC a second time to close. I’m not a programmer.
Do you assume it’s complex or impossible to fix and it has been addressed already?
If it’s only possible to open, but not close with a KC, wouldn’t some type of communication from Steinberg be in order? I sent a request to support for this specific problem, but he never heard back from Germany. In the past other requests have usually resulted in fixed issues in the next update. Even if it’s not possible, a reply from Germany via my tech support guy would be nice.
I do know there have been key commands in the past that Steinberg simply left out from prior versions, and when brought to their attention, the KC was added. For example “reset meters” was left out with 7.0. And there have also been KC’s suggested by users which they implemented. Based on prior releases such as 7.0, I don’t think KC’s are a very big priority.