Dongle Durability

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Dongle Durability

Postby monsterjazzlicks » Mon Apr 28, 2014 9:17 pm

Hi folks,

There is already a thread about dongles I know, but its very long and jumped topic somewhat so I thought I would post my question here.= :-

Has anyone had issues with their USB eLicensor dongle (I have the purple coloured one purchased from Steinberg Shop) @ £18.79p ?

I have now had two crack and fall apart on me! The plastic seems very thin and also the glueing of the casing is not strong. So I am going to have to purchase my third one!

These should really be made more durable because it is very expensive to keep replacing them. In my experience, one dongle last for about 12 x months (which is really not good at all).

Bit of a negative post I know, sorry!

Ta,

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Re: Dongle Durability

Postby roel » Tue Apr 29, 2014 12:56 am

i keep the dongle in an usb hub glued on the laptop next to the ilok and it stays there.
on gigs nobody comes in the neighbourhood of the laptop
i am yet in overtime for that one year treatment and hoping it will continue :)
but like any stick if you use it too much to bump in and out...

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Re: Dongle Durability

Postby monsterjazzlicks » Tue Apr 29, 2014 1:19 am

roel wrote:i keep the dongle in an usb hub glued on the laptop next to the ilok and it stays there.
on gigs nobody comes in the neighbourhood of the laptop
i am yet in overtime for that one year treatment and hoping it will continue :)
but like any stick if you use it too much to bump in and out...


Hi Roel,

I have never used it on a gig but even just in my house it has been knocked a few times. Even so, its life span is far less than any el-cheapo USB stick I have ever known. They should make a metal casing for it or something because its a device you are going to be GREATLY relying upon for at least ten years. Maybe they make it cheap so that it does break, and they KNOW you are going to have to buy a replacement otherwise you can't use your software !!

Paul
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Re: Dongle Durability

Postby Jeff Hayat » Tue Apr 29, 2014 4:05 am

monsterjazzlicks wrote:I have now had two crack and fall apart on me!


How? Are you playing frisbee with it?

monsterjazzlicks wrote: In my experience, one dongle last for about 12 x months.


Going on 11 years here with my dongle...

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Re: Dongle Durability

Postby monsterjazzlicks » Tue Apr 29, 2014 4:08 am

Hi Jeff,

Gee, I must just be really unlucky with them!

Paul
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Re: Dongle Durability

Postby BriHar » Tue Apr 29, 2014 8:47 am

I've had mine for a number of years with no issues, I'll grant though that they could definitely be made more robust.
Just a thought however; is it possible that you have any solvents in the vicinity (in the same room)? Do you have one of those ionizers operating nearby? These things could possibly attack and make the plastic quite brittle over time.
...yes I think it can be easily done, just take everything down to Highway 61.

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Re: Dongle Durability

Postby curteye » Tue Apr 29, 2014 9:54 am

Aloha guys,

Just to chime in.
As well as the studio I perform live on weekends
so the dongle can take a hit from time to time.

However I now gaff the f*ck out of it only
leaving a small opening so I can view the lil led's status.

This latest one has lasted on my key ring
for over two years now so not so bad.

Also,
If you are a pro and your living depends on using Cubase,
it might be wise to own a separate license (or two).

Just 'write it off' as a business expense and keep it in a safe place.

That being said; I would gladly pay more $$ for a sort of
'military grade' dongle.

Good Luck!
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Re: Dongle Durability

Postby roel » Tue Apr 29, 2014 11:27 am

what would be excellent imho is that computer manufacturers would make a little usb hub on the inside of the laptop or the computer so that the dongle is not only hidden, but also safely stored. But if your gear gets stolen then you loose everything...

@Curteye: something like this :)
http://www.highsnobiety.com/2011/04/17/ ... sb-sticks/

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Re: Dongle Durability

Postby monsterjazzlicks » Tue Apr 29, 2014 2:16 pm

BriHar wrote:Just a thought however; is it possible that you have any solvents in the vicinity (in the same room)? Do you have one of those ionizers operating nearby? These things could possibly attack and make the plastic quite brittle over time.

BriHar,

Not that I am aware of, but it is something I will bare in mind thanks.

Paul
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Re: Dongle Durability

Postby johngar » Tue Apr 29, 2014 3:24 pm

curteye wrote:Aloha guys,...

However I now gaff the f*ck out of it only
leaving a small opening so I can view the lil led's status.

{'-'}


This is good advice, I did that to mine after it cracked 4 years ago, although I didn't "gaff the * out of it", has been good ever since.
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Re: Dongle Durability

Postby BriHar » Tue Apr 29, 2014 3:33 pm

The idea from Curteye is not bad. I was thinking something similar myself to increase the robustness
- Pot the dongle in clear acrylic! ;)


... actually, my wife is into pottery ... might be an untapped market ... :lol:
...yes I think it can be easily done, just take everything down to Highway 61.

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Re: Dongle Durability

Postby monsterjazzlicks » Tue Apr 29, 2014 6:22 pm

johngar wrote:
curteye wrote:Aloha guys,...

However I now gaff the f*ck out of it only
leaving a small opening so I can view the lil led's status.

{'-'}


This is good advice, I did that to mine after it cracked 4 years ago, although I didn't "gaff the * out of it", has been good ever since.

Hi John,

I actually had an elastic band around it for the last 6 x months.

Paul
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Re: Dongle Durability

Postby Scab Pickens » Tue Apr 29, 2014 8:24 pm

My current "permanent" installation ...

viewtopic.php?f=198&t=43658#p277105
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Re: Dongle Durability

Postby monsterjazzlicks » Tue Apr 29, 2014 8:56 pm

Ed Doll wrote:We have released three different versions of the USB-eLicenser case over the years and the current incarnationis pretty solid (and shorter than the first one). So any replacement you buy for old USB-eLicensers that came with Nuendo 2 or Cubase SX 3 should be an improvement.

This (above) was posted last year. I am wondering then if I have Dongle v.2 and that v.3 may be more sturdy? My current Dongle was purchased around Feb 2013. Its also plastic and purple in colour.
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Re: Dongle Durability

Postby monsterjazzlicks » Tue Apr 29, 2014 9:43 pm

Thanks Curteye,

curteye wrote:If you are a pro and your living depends on using Cubase, it might be wise to own a separate license (or two).

Well I was actually wondering about that possibility. So you mean buy TWO dongles but keep one safe tucked away? I did not know if you could register all your licensors TWICE (ie on two dongles). Obviously you could only use one dongle at a time but that's not a problem at all.


curteye wrote:Just 'write it off' as a business expense and keep it in a safe place.That being said; I would gladly pay more $$ for a sort of 'military grade' dongle.

Yes, quite. I would rather pay once for a robust model than twice for el-cheapo.
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Re: Dongle Durability

Postby Strophoid » Tue Apr 29, 2014 9:53 pm

monsterjazzlicks wrote:Thanks Curteye,

curteye wrote:If you are a pro and your living depends on using Cubase, it might be wise to own a separate license (or two).

Well I was actually wondering about that possibility. So you mean buy TWO dongles but keep one safe tucked away? I did not know if you could register all your licensors TWICE (ie on two dongles). Obviously you could only use one dongle at a time but that's not a problem at all.


No you can't he means buying 2 licenses ;)
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Re: Dongle Durability

Postby monsterjazzlicks » Tue Apr 29, 2014 10:08 pm

Strophoid wrote:No you can't he means buying 2 licenses ;)


Hi Strphoid,

Sorry, you mean I can not buy two dongles and register all my licensors to them ?? Ta.
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Re: Dongle Durability

Postby Woodcrest Studio » Tue Apr 29, 2014 10:42 pm

all of mine have cracks. I think I have 3. They all have lived behind the computer plugged directly in.
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Re: Dongle Durability

Postby BriHar » Wed Apr 30, 2014 9:20 am

monsterjazzlicks wrote:
Strophoid wrote:No you can't he means buying 2 licenses ;)
Hi Strphoid,

Sorry, you mean I can not buy two dongles and register all my licensors to them ?? Ta.

You can buy an extra dongle to keep in reserve, and if/when the one in use breaks, corrupts or gets lost, you can transfer all your licenses over. - But you probably know this. ;)
...yes I think it can be easily done, just take everything down to Highway 61.

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Re: Dongle Durability

Postby Dirk Stegemann » Wed Apr 30, 2014 2:25 pm

BriHar wrote:You can buy an extra dongle to keep in reserve, and if/when the one in use breaks, corrupts or gets lost, you can transfer all your licenses over.

I'm possibly missing a cynical joke here, but otherwise you'd have to admit that it would be difficult to transfer a license from a lost or broken eLicenser device...

There's another option, though, for those users who still have the "25 hours All Application" demo license that came with certain products:
Keep a spare USB-eLicenser and transfer that demo license to the spare one. In case the eLicenser in use gets lost, the spare USB-eLicenser will provide a 25 hours usage time period while you sort things out...
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Re: Dongle Durability

Postby monsterjazzlicks » Wed Apr 30, 2014 2:29 pm

BriHar wrote:You can buy an extra dongle to keep in reserve, and if/when the one in use breaks, corrupts or gets lost, you can transfer all your licenses over. - But you probably know this. ;)

Thanks for clarifying Brihar.
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Re: Dongle Durability

Postby monsterjazzlicks » Wed Apr 30, 2014 2:31 pm

Dirk Stegemann wrote:There's another option, though, for those users who still have the "25 hours All Application" demo license that came with certain products:
Keep a spare USB-eLicenser and transfer that demo license to the spare one. In case the eLicenser in use gets lost, the spare USB-eLicenser will provide a 25 hours usage time period while you sort things out...

Hi Dirk,

I think I still have this option on my Windows 8 PC. But not on my Windows 7 (which is the one I had problems with).

Ta.

Paul
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Re: Dongle Durability

Postby BriHar » Wed Apr 30, 2014 4:32 pm

Dirk Stegemann wrote:
BriHar wrote:You can buy an extra dongle to keep in reserve, and if/when the one in use breaks, corrupts or gets lost, you can transfer all your licenses over.

I'm possibly missing a cynical joke here, but otherwise you'd have to admit that it would be difficult to transfer a license from a lost or broken eLicenser device...

There's another option, though, for those users who still have the "25 hours All Application" demo license that came with certain products:
Keep a spare USB-eLicenser and transfer that demo license to the spare one. In case the eLicenser in use gets lost, the spare USB-eLicenser will provide a 25 hours usage time period while you sort things out...


I understand that one can perhaps not do this completely on one's own (requiring perhaps a support request) , but I have been given to understand that this transfer of licences from dongle to dongle is possible over the' My Steinberg' site.
Am I wrong - or what is meant by ...sort things out...?
Please explain, as I intend to buy Wave lab but put the license on my Cubase dongle, and keep the one received with Wave lab in reserve.
...yes I think it can be easily done, just take everything down to Highway 61.

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Re: Dongle Durability

Postby SteveInChicago » Wed Apr 30, 2014 4:48 pm

Dirk Stegemann wrote:There's another option, though, for those users who still have the "25 hours All Application" demo license that came with certain products:
Keep a spare USB-eLicenser and transfer that demo license to the spare one. In case the eLicenser in use gets lost, the spare USB-eLicenser will provide a 25 hours usage time period while you sort things out...
This is exactly what I do.
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Re: Dongle Durability

Postby curteye » Thu May 01, 2014 4:22 am

Dirk Stegemann wrote:it would be difficult to transfer a license from a lost or broken eLicenser device...


Aloha D,

Not completely broken as in; 'does not work at all' but more like the shell
is starting to crack etc.

Dirk Stegemann wrote:There's another option, though, for those users who still have the "25 hours All Application"


And for those who do not??????

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