Hello Paul,
the third image shows the issue: the Soft-eLicenser is no longer valid.
This happens when installing a new system using an image or when upgrading to Windows 8.1 from 8 (due to the system ID changing).
As you need to force the creation of new Soft-eLicenser, the solution is the same as when the system cannot create a SeL upon installation:
https://www.steinberg.net/en/support/knowledgebase_new/show_details/kb_show/program-installation-does-not-create-a-soft-elicenser/
If you have any licenses on the Soft-eLicenser, please let me know via PM, we’ll sort it out.
kind regards,